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Fisks win gold at the ESTAs awards!

Fisks win gold at the ESTAs awards!

This latest award is the cherry on top of a fantastic 2018 so far! 

We received a gold award for best local agency group in the South East at the prestigious ESTAS Customer Service Awards for 2018, the biggest awards in the UK property industry. The winners were announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Grosvenor House, Park Lane London attended by 1,000 of the UK’s top property professionals.

The awards, celebrating their 15th year determine the best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent, over 36,000 surveys were completed by customers during the competition.

Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said “The ESTAS are special because shortlisted and winning firms are selected purely on the service you deliver to your clients. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”

Simon Brown Founder of The ESTAS said “At The ESTAS we’re proud to say we believe in old-fashioned values like customer service. We know how hard it is to deliver it and that’s why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS brand helps generate consumer trust for all property professionals involved in the home moving process. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.”

For a customer service award winning agent, look no further than Fisks. If you’re thinking of buying, selling or letting a property, get in touch today! We’re here to help.

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